Best Suited For:
Companies that prefer a texting option over web chat
Benefits:
- Lets customers text your existing office number
- Simplifies appointment and bill reminders
- Has an easy-to-use dashboard
Things to Consider:
- If chat begins via the website, it continues on the customer's cell
- Requires someone to field responses
Price:
- Start-Up: $99
- Monthly: $55/$105
Best Suited For:
Companies that already have Nearby Now
Benefits:
- Reasonably priced
- Uses a platform you already know
- No start-up fees
Things to Consider:
- Must be managed by someone with a Nearby Now account
- Requires someone to field responses
Price:
- Start-Up: $0
- Monthly: $20
Best Suited For:
Companies that want 24/7 automated responses
Benefits:
- FREE for our website customers
- Equipped with online scheduling
- Replies customized to fit your services
Things to Consider:
- Limited in its responses
- Designed to mostly handle after-hours
Price:
- Start-Up: $0
- Per Lead: $0
FREE FOR
PAGEPILOT
CUSTOMERS
Chat Widget Combinations (Day/Night)
We find that many clients like to mix and match chat platforms depending on the time of day. Here are a few possible combinations:
#1 - Texting/Chatbot
- Low cost
- More direct control
- Afterhours scheduling via the Chat Bot
#2 - Texting/Live Chat
- Medium cost
- Less direct control
- Afterhours Scheduling via the live chat greeters
- People that text afterhours can be directed over to Live Chat (costly) or just told to call the phone number
#3 - Chatbot/Live Chat
- Medium cost
- Most chats during the day get routed to the office anyways
- Afterhours scheduling via a live person
- People that text afterhours can be directed over to Live Chat (costly) or just told to call the phone number