Local Reviews
Great value
Todd - Garden City, MI 48135
The design team at on-line access is phenomenal. I am a plumber not a web designer but these people make it easy for me to input and pretend that I am a web designer. Also the SEO that they use really gets me up in the listings.
Webpage update
Eddie - Bohemia, NY 11716
Mitch did a great job on making the adjustmens on my website, As I was on the phone. great Service.
Great Company & Team!
Kay - Cape Coral, FL 33909
Mitch is always very helpful and patient whenever we need assistance. He definitely has shown exceptional customer service and is a great asset to his company. Thank you for your continued help!!!
Great job on the training
Randal - Muscle Shoals, AL 35662
Colleen did a great job explaining nearby now
Great Company to work with
Dusty - Greeley, CO 80634
I really enjoy working with on line access great people and company
owner
Alex - Pikesville, MD 21208
I love the customer service and their ability to work with me even on the small problems. The devil is in the details and they nailed them all.
Wonderful Service
Julia - Oklahoma City, OK 73110
Wonderful experience everytime I call to ask questions, need advice or help with the nearby now or reviews. Colleen is always ready to help and is always so sweet.
Very helpful and very quick in responding and answering any questions I had
JJ - Kalamazoo, MI 49001
Everyone has been great in working with us and answering any questions and helping with our website every time we call.
Great Customer Service
Stephen - Springfield, MO 65804
Colleen is very knowledgeable at what she does and has helped my company a great deal. Thanks!
very helpful and patient
Fred - Youngstown, OH 44512
The Customer Service Rep was extremely helpful and took his time to make sure that i was not only understanding the steps to solve my problem but that i was comfortable to repeat them again. I truly appreciate his patience and insight.
Down Right Awesome People!
Toby - Sacramento, CA 95821
David and Colleen TRULY understand the business they are in! They not only know their business but love sharing their knowledge with those they work with....Yesterday the both of them spent well over an hour and half on the phone teaching us how we can improve our business! Never rushed, never a time limit, and never a frustration in their voice! Thanks for helping us!!!!!!!
Very Professional & Knowledgable Service
Varin - Sacramento, CA 95821
On-line Access REALLY knows what they are doing. They know what works & what doesn't because they use it in their own business before bringing it to the market. Thank you Dave & Colleen.
Superb training!!
Becky - Amarillo, TX 79106
Colleen was extremely patient and thorough in her training. It was very informational. It was even fun! It was important to know that she will be available for further help.
Always quick response, great service.
John - Canton, OH 44708
Very available
Brindley - Cedar Springs, MI 49319
SUPPORT MITCH
Tom - Mokena, IL 60448
MITCH WAS COURTEOS AND THOROUGH
Great Service
Todd - Greenville, PA 16125
Great work
Ray - North Augusta, SC 29841
Been great. Never a hassle. Thanks
Mitch
Bill - West Deptford, NJ 08086
Had to call Mitch for some help fixing my e-mail. What an awesome guy! Knows his stuff and patient as can be with a tech challenged guy like me. Thanks Mitch!!
Great Support!
Jacob - Wasaga Beach, ON L9Z
I have been an Online Access customer since 2009. We have always had great service. They have a great team of professionals that are very willing to help.
The experience that I received was great
Karen - Lansing, MI 48906
I felt that I was treated with respect.
Very Helpful
Elizabeth - Bowersville, GA 30516
Mitch takes the time to answer my questions and gives the help/support needed to take care of issues that arise. :)
Great Service
Chrissy - Beaver Falls, PA 15010
Implemented the changes in our website exactly as we asked. Didn't take long at all, and was able to complete the process seamlessly. Great job!
I had forgotten one critical step to uploading on website
Max - Yachats, OR 97498
Michael is so helpful. He understands and most importantly, he is very patience with me and always makes sure I can do the process before letting me go!
Very attentive
Kathy - The Colony, TX 75056
Sarah was great to work with. She was quick to accommodate all my requests in setting up our new website and she would do it right the first time. The customer service at Online-Access has always been superior and they always make me feel valued.
Best Customer Service on the Internet
John - Texarkana, TX 75505
David Squires & his team have help us with our web presence for some time now and have enjoyed what his team has done in professionalizing our website. His daughter Colleen has been heading up the new "Nearby Now" that has taken our reviews & website presence over the top!!! Thx Colleen.
Jay
Jay - Otsego, MN 55301
Amazing, great pricing
Best Website Company Ever!
Robert Hutchison - Howell, MI 48843
After many years of hopping from webmaster to webmaster I found Dave Squires and his team at Online-Access. I was amazed at their offering for an HVAC specific website and it's ready to go content. It's extremely difficult to explain to someone who is not familiar with this industry how to build and maintain a proper website, all of my other websites, were in my opinion, utter failures, it was a major frustration for me, and I know it had a major negative impact on how people who viewed my website, could have possibly viewed my company. The follow up, the on-going commitment from Online-Access is second to none. Anything I need, anytime I need it, I know that I can absolutely count on them 100% of the time. I have signed up for their nearby now review system, it's an unqualified success, I know know if I have happy or unhappy customers, my customers can see that right on my website as well. None of my direct competitors have anything like this on their sites, it's a major advantage to my company. Online-Access, personal service, a commitment to their customers, finally a company that knows how to do a website for our complex industry.
Great Service
Todd - Garden City, MI 48135
Colleen was super. She returned my call immediately then walked me through all my concerns with the SEO optimization that I was looking for on my website.
Great Service!
Elizabeth - Bowersville, GA 30516
Mitch was VERY helpful with getting the need taken care of. I had never worked with setting up email on a computer before. He had it running in short order. :)
Great Job
Adam - Sodus Township, MI 49126
Mitch did a great job at helping me figure out a problem which know one else could.
Very helpful and knowledgeable
Lori - Runnemede, NJ 08078
He answered all of my questions about Google Places and helped me with a few things I didn't know about. He really knows what he is doing!
Great Service
Alexa - Lubbock, TX 79404
Great, friendly service!
Wonderful Service!
Alexa - Lubbock, TX 79404
We have received great service! Everyone is very nice and friendly and they get things done in a timely manner!
Friendly and informative and personable
Peggy - Hanover, MN 55341
Always great service
Lori - Glenside, PA 19038
Thank you Mitch for discovering our email issues last week....I always appreciate your professionalism and prompt response to our requests....
Very personable and great to deal with!
Alyssa - Gloversville, NY 12078
Everyone I work with does great
Garrett - South Beach, OR 97366
I love working with this company and I really enjoy the success they have brought my company
Very responsive, and helpful
Brad - Hartly, DE 19953
On-Line Access made the process of starting our web-site easy, and painless
Great Service, Always Going Above and Beyond
Michelle - Essex, MD 21221
Great product, great service at a very reasonable price.
Chris L - New Britain, CT 06050
The team at Online access is the best that money can buy. The web site and services they provide are fantastic.
Overall Great Company With Awesome Customer Service!
Kerri - Fort Lauderdale, FL 33334
We have been with Online Access for awhile now and I am very satisfied! When ever I have a question they are very quick to respond or provide a solution. They follow up with our company and do a lot of work for us so that we can focus more on our customers. I highly recommend all their services and employees. You will not be disappointed.
Great Service
Jeff - Bowling Green, OH 43402
Colleen makes the training fun and time does go quickly!
Colleen is underpaid!
Tarzan - Upper Marlboro, MD 20774
Colleen does what she says she will do very soon after the request is made.
Excellent customer service, very knowledgeable
Charles - Spring, TX 77380
Colleen is very knowledgeable and shows great concern in providing the best service possible; answered all our questions and had us up and running quickly, we look forward to a long relationship with Colleen and online-access
